Refund policy

RETURN & REFUND POLICY

At Tayzora.store, we want you to have a smooth and satisfactory shopping experience. If you receive a defective, damaged, or incorrect item, please contact us as soon as possible so we can assist you.

Returns

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, the item must be in the same condition that you received it, unused or unworn, with its original packaging and tags where applicable. You may also be required to provide proof of purchase or your order details.

To request a return, please contact us at bjtabbi1737@gmail.com.

Items returned without contacting us first may not be accepted.

Damaged, Defective or Incorrect Items

Please inspect your order when you receive it. If the product is damaged, defective, or you received the wrong item, contact us immediately at bjtabbi1737@gmail.com with your order details and clear photos or videos of the issue.

After reviewing the issue, we will provide the appropriate solution, which may include a replacement or refund depending on the circumstances.

Non-Returnable Items

Certain products may not be eligible for return due to their nature, including perishable products, personalized or customized products, and certain personal-care or hygiene products.

Sale items and gift cards may also be non-returnable unless the item is defective, damaged, or incorrect.

If you are unsure whether your product is eligible for return, please contact us before sending anything back.

Exchanges

If you receive a damaged, defective, or incorrect product, we may offer a replacement after reviewing your request.

The replacement process will depend on product availability and the specific circumstances of your order.

Refunds

If your return is approved and a refund is applicable, we will process the refund to the original payment method where possible.

Refund processing times may vary depending on your payment provider or bank. Once the refund has been processed by us, the time required for the amount to appear in your account may depend on your payment provider.

For any questions regarding returns, exchanges, or refunds, please contact us at bjtabbi1737@gmail.com.

Contact Information

Store Name: Tayzora.store
Email: bjtabbi1737@gmail.com
Phone / WhatsApp: +966552697862